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Journal of Emerging Trends in Educational Research and Policy Studies (JETERAPS) (Vol 1 No 1)
Article Title: The Predictive Interaction of Age, Gender, Emotional Labour, Job Satisfaction and Commitment on Job Performance of Bank Executives in Southwestern Nigeria
by Jimoh A.M. and Quadri K

Abstract:
The purpose of this study was to investigate the predictive interaction of age, gender, emotional labour, job satisfaction and commitment on job performance of bank in southwestern Nigeria. The sample consists of 2000 bank executives (males =1200 , females = 800) randomly selected from banks in southwestern Nigeria . Measure of demographic data form, emotional labour , job satisfaction ,organizational commitment and job performance were administered on the banks executives .Data collected were analyzed using multiple regression analysis. Results of the study revealed that Emotional Labour, job satisfaction and commitment had significant relationships with job performance. However, age and gender did not. Based on the findings of this study ,it was recommended that Personnel psychologists and human resources managers should take into consideration personality attributes of employee as basis for enhanced job performance in organizations as this will help to significantly influence and determine the performance of duties in the organizations using the variables in the study.
Keywords: job performance, emotional labour, job satisfaction, commitment, age and gender
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Editor-in Chief

Prof. Guofang Li
Associate Professor
Department of Teacher Education
College of Education
Michigan State University
United States of America.